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Frequently Asked Questions

General

What is Agented? Agented is a personal AI companion platform. You create an AI agent, personalize its name, gender, tone, and behavior, and chat with it via Telegram or the web. It remembers you and gets better over time.

Is it a chatbot? It's more than a chatbot. Your agent has long-term memory, a consistent personality, and adapts to you specifically. It's designed to feel like your own personal AI agent.

What AI does it use? Agented uses OpenAI's ChatGPT (gpt-4o-mini model) for all conversations. This model is fast, affordable, and capable of handling a wide range of topics.

Account & Billing

How do I sign up? With your phone number. You'll receive a verification code via SMS. No email required.

Is there a free trial? Yes! Every new user gets a 3-day free Standard trial — no payment required. After the trial, you can purchase a subscription to continue.

What payment methods do you accept? We accept credit and debit cards via Stripe.

Can I cancel anytime? Yes. Subscriptions are 30-day periods. When your subscription expires, the agent becomes inactive but your data is preserved. You can renew anytime.

What happens when my subscription expires? Your agent stops responding, but all conversations and memories are kept. Renew your subscription to reactivate it instantly.

Agents

Can I have multiple agents? Yes. You can create multiple agents with different types, names, and personalities. Each one has its own separate memory and conversation history.

Can I change my agent's settings? Yes, anytime from your account dashboard. Changes to name, tone, gender, and behavior instructions take effect immediately.

What's the difference between Basic, Standard, and Pro? They differ in daily message limits and the tools each tier can use. See Agent Types for details.

How do I connect my agent to Telegram? You create a Telegram bot via @BotFather, get an API token, and paste it in your agent settings. See Telegram Bot Setup for step-by-step instructions.

Can other people message my bot? In private chat, only the bot owner (you) can chat with it. Others will see a "private bot" message. In groups, only groups you've registered will get responses.

Can I add my agent to a group? Yes, but you need to register the group first via your dashboard. See Telegram Groups.

Do I need to create my own bot? Yes. Each agent gets its own dedicated Telegram bot that you create via @BotFather. This gives you full control over the bot's name, profile picture, and description.

Privacy & Security

Who can see my conversations? Only you. Your conversations and agent memories are private and isolated to your account.

Is my data used for AI training? No. OpenAI's API usage policy does not use API data for training. Your conversations stay private.

Can I delete my data? Yes. You can delete individual agents (removes all their conversations and memories) or delete your entire account.

Where is my data stored? Your data is stored on secure servers with encrypted connections. Payment information is handled by Stripe and never stored on our servers.

Troubleshooting

The bot isn't replying on Telegram

Make sure you sent /start and completed the phone + OTP flow.
Check that your subscription is active (/pricing in the bot).
If you hit your daily message limit, the bot will say so and link you to /pricing.

I forgot my phone number / can't log in

You can only log in with the phone number you registered with. If you've lost access to that number, contact support.